How it Works
Once an eligible family is selected to participate in the program, HOME, and the head of each
participating family execute a FSS Contract of Participation that specifies the rights and
responsibilities of both parties. The term of the FSS contract is generally 5 years, but it may be
extended for another 2 years by the PHA for good cause.
The FSS contract also incorporates the family’s Individual Training and Services Plan (ITSP).
The ITSP is the document that records the plan for the family. That is, the series of intermediate
and long-term goals and the steps the family needs to take – and the services and resources they
may need to access – to achieve those goals.
Some of the services coordinated through the program include: child care, transportation,
education, job training, employment counseling, financial literacy, and homeownership
counseling, among others. Services are generally not provided by the PHA, but rather
outsourced to service providers in the community.
The Escrow Account:
What is an escrow account?
An interest-bearing account established by the PHA on behalf of the FSS family where deposits
are made throughout the duration of the family’s participation in the FSS program if and when a
family’s rent increases as a result of increased earned income of the FSS family.
When does a family receive all the funds in its FSS escrow account?
Generally, when the family has fulfilled all of its FSS obligations under the contract on or before
the expiration of the contract, including the obligation to be welfare-free for the 12 consecutive
months before the FSS contract is completed.